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Das Keyboard Support Toggle navigation Login to check your tickets new ticket × Search Knowledge Base Orders on www.daskeyboard.com I put the wrong billing address. Can I change it? I put the wrong shipping address. Can I change it? Why didn't I receive an order confirmation? How do I cancel an order I placed? » see more... Das Keyboard X Line M50 Profile Cycling Instructions M50 Macro Recording Instructions X40 Macro Recording Instructions M50 Gaming Mouse Software Driver » see more... Das Keyboard 5Q How to Disable Alt, Tab and the Windows Key while Gaming. Das Keyboard 5Q Built-In RGB Profiles Q Desktop crashes or won't start: what to do Switching to Mac Mode on your Das Keyboard 5Q » see more... Das Keyboard X50 How to Disable Alt, Tab and the Windows Key while Gaming. Setting up the X50Q On-board Profiles on the X50Q Recording Macros on The X50Q » see more... Das Keyboard 4Q Q Desktop crashes or won't start: what to do My keyboard does not retain custom backlighting when the Q service is closed. Why? Keycaps Gamma Zulu Keycaps (5Q, X50) Keycaps Cherry MX Keycaps (DK4 Pro, DK4 Ultimate, DK4 Mac, DK4 Root, Model S, Model S Mac, Model S Ultimate, Prime 13, X40) Discounts Do you offer Corporate Program Discounts? Do you offer Military Discounts? Do you offer Education Discounts? FAQ Prime 13 Installation Guide What the heck is NKRO? Can I purchase a set of replacement key caps? Does Das Keyboard ship to international addresses? Mac I received an "iPhone not charging" error message Do you sell replacement key caps to convert a DK4 to a MAC? Installing a PC Das Keyboard on a Mac Starting Dictation without 'Fn Fn' Warranty How is my product covered by warranty if it's no longer in production? What is included with the Three Year Extended Warranty? What is my Warranty Period? Returns I returned my keyboard, where's my refund? How do I return, repair or exchange my keyboard? Troubleshooting Oops! I accidentally spilled a beverage on my keyboard…..now what? The letters are fading on my keyboard. Is there something wrong with them? How can I fix a squeaky key? Why aren’t my media keys working? How-To's Setting up the X50Q Prime 13 Installation Guide How to clean a Das Keyboard Fixing a Squeaky Key » see more... Helpdesk 101 I can't find my answer in the knowledge base. What should I do? I have a product suggestion, how do I let you know? I created a ticket, when can I expect an answer? Stay Connected Follow @daskeyboard Read our blog Be a friend on Facebook Das Keyboard website Das Keyboard Status Page Favorite Tweets by @daskeyboard -- Help desk software by Mojo Helpdesk...